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Introduction: 3PCS Air Suspension Spring Bags Compressor Pump For Lincoln Navigator AWD 98-02 Introduction: Two front Air Suspesnion shock absorbers are connected from the front suspension to the chassis, and two rear Air Suspension shock absorbers are attached between the rear suspension and the chassis. Shock absorbers have three main purposes: 1. They control spring action and oscillations to provide the desired ride quality. 2. They help prevent body sway and lean while cornering. 3. They reduce the tendency of a tire tread to lift off the road, which improves tire life, traction, and directional stability. Because Air suspension shock absorbers control spring action, spring oscillations, and chassis oscillations, they contribute to vehicle safety and passenger comfort. If the shock absorbers are worn out, excessive chassis oscillations may occur, particularly on rough road surfaces. Th ese excessive chassis oscillations may result in loss of steering control. Worn-out shock absorbers also cause excessive body lean and sway while cornering, which may cause the driver to lose control of the vehicle. Shock absorbers are extremely important to providing longer tire life and improving vehicle handling, steering quality, and ride quality. Air suspension Shock absorber design is matched to the defl ection rate of the coil spring to control the spring action. Several diff erent types of shock absorbers are available for special service requirements. Fitting the Following vehicle: Ford Expedition Eddie Bauer Sport Utility 4-Door 4.6L 1997-2002 Expedition Eddie Bauer Sport Utility 4-Door 5.4L 1997-2002 Expedition XLT Plus Sport Utility 4-Door 4.6L 1997 Expedition XLT Plus Sport Utility 4-Door 5.4L 1997 Expedition XLT Sport Utility 4-Door 4.6L 1997-2002 Expedition XLT Sport Utility 4-Door 5.4L 1997-2002 Lincoln Navigator Base Sport Utility 4-Door 5.4L 1998-2002 Evolution Related : Ford Expedition UN93 First generation (1997-2002) U222 Second generation (2003-2006) U324 Third generation (2007-2017) U553 Fourth generation (2018-present) Lincoln Navigator Based directly on the Ford Expedition UN173 First generation (1998-2002) U228 Second generation (2003-2006) U326 Third generation (2007-2017) U554 Fourth generation (2018-present) Platform Drive Layout : Front Engine-Four Wheel Drive Layout Advantage of Our Air Suspension: -The Original Size -Direct Replacement -Perfect Fit -Safe and Stable -Longer Life -Eliminating abnormal sound -After-sales Guarantee -Made of high quality raw materials, effectively reduce air leakage, strong sealing -All parts are hand inspected off the line before packaging and once again by our team before shipment -It has a high compressive strength and good sound insulation to ensure our driving comfort and safety If you are interested with any other suspension parts, please click and save our store When Should We Replace Air Suspension: The car was subjected to excessive up, down, and left/right vibrations, nods during braking, and irregular tire wear An excessive tilt or swing of a car in a turn Wear or damage of final assembly housing, resulting in oil leakage of air suspension and affecting its performance If the car vibrates violently when it comes to an emergency stop while moving slowly Common Air Suspension Failure Inspection: 1.Abnormal Sounds When the air suspension strut is damaged,it will give out an abnormal sound. 2.Poor Handling Stability When the car passes over a rough road ,it bumps and cannot keep steady. 3.Air Leakage Leaking air、seal gasket failed. 4.Car Body Slant Under the condition of poor road (Bumpy Road),the body will collapse. 5.Irregular Tire Wear The air suspension sturt needs to be replaced if tyre surface has uneven wear marks. 6.Over Bend When you turn to brakes,tilt faster and the steering wheel will fail. Recommended replacement cycle: Since the average annual distance of the car is 20,000 kilometers, the replacement frequency is obtained every 4 years or 80.000km. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.When driving a certain number of kilometers, we should take corresponding measures to ensure our driving safety. 20.000km: Please check your air suspension 80.000km: Need to replace your air suspension 100.000km: Please replace your air suspension as soon as possible OEM Part Number: Rear air spring 3U2Z5580LA F75Z5A891BA Air Compressor 6L1Z5319AA 1L1Z5319AA 1L1Z5319BA 6L143B484AA 4L1Z5319BB, 5L1Z5319AA 4J1005C Air Suspension Shock Absorber Operation: Air Suspension Shock absorbers are usually mounted between the lower control arms and the chassis. When a vehicle wheel strikes a bump, the wheel and suspension move upward in relation to the chassis. Upward wheel movement is referred to as jounce travel. Th is jounce action causes the spring to deflect or compress. Under this condition, the spring stores energy and springs back downward with all the energy absorbed when it defl ected upward. Th is downward spring and wheel action is called rebound travel. If this spring action were not controlled, the wheel would strike the road with a strong downward force, and the wheel jounce would occur again. Th erefore, some device must be installed to control the spring action, or the wheelwould bounce up and down many times after it hit a bump, causing passenger discomfort, directional instability, and suspension component wear. Shock absorbers are installed on suspension systems to control spring action. When a wheel strikes a bump and jounce travel occurs, the shock absorber lower tube unit is forced upward. Th is action forces the piston downward in the lower tube unit. Since oil cannot leak past the piston, the oil in the lower unit is forced through the piston orifi ces or valves to the upper oil chamber. These valves provide precise oil fl ow control and control the upward action of the wheel and suspension, which is referred to as a shock absorber compression stroke (Figure 5-2). When the spring expands downward in rebound travel, the lower shock absorber unit is also forced downward. When this occurs, the piston moves upward in the lower tube unit, and hydraulic oil is forced through the piston orifi ces or valves from the upper oil chamber to the lower oil chamber. Since the valves restrict oil flow with precise control, the downward suspension and wheel movement is controlled. When the shock absorber piston moves, oil is forced through the piston. Since the piston valves and orifi ces resist the fl ow of oil, friction and heat are created. Th e resistance of the oil moving through the piston must be calibrated as closely as possible to the spring’s deflection rate or strength. Wheels and suspension systems defl ect at many diff erent speeds, depending on the type and size of bump and the vehicle speed. Th e resistance of a shock absorber piston increases with the square of its speed. For example, if the wheel defl ection speed increases four times, the piston resistance is sixteen times as great. Th erefore, if a wheel strikes a large bump at high speed, the wheel defl ection and rebound can be eff ectively locked by the shock absorber. Shock absorber engineers prevent this action by precisely designing shock absorbervalves and orifi ces to provide enough friction to prevent the spring from overextending on the rebound stroke. Th ese piston valves and orifi ces must not create excessive friction, which slows the wheel from returning to its original position. Shock absorber pistons have many diff erent types of valves and orifi ces. In some pistons, small orifi ces control the oil flow during slow wheel and suspension movements. Stacked steel valves control the oil fl ow during medium speed wheel and suspension movements. During maximum wheel and suspension movements, larger orifi ces between the piston valves provide oil fl ow control. On other shock absorber pistons, the stacked steel valves alone provide oil flow control. Regardless of the piston orifi ce and valve design, the shock absorber must be precisely matched to absorb the spring’s energy. During fast upward wheel movement on the compression stroke, excessive pressure in the lower oil chamber forces the base valve open and thus allows oil to fl ow through this valve to the reservoir. Th e nitrogen gas provides a compensating space for the oil that is displaced into the reservoir on the compression stroke and when the oil is heated. Since the gas exerts pressure on the oil, cavitation, or foaming of the oil, is eliminated. When oil bubbles are eliminated in this way, the shock absorber provides continuous damping for wheel defl ections as small as 0.078 in (2.0 mm). A rebound rubber is located on top of the piston. If the wheel drops downward into a hole, the shock absorber may become fully extended. Under this condition, the rebound rubber provides a cushioning action. Package Includes: 3PCS for Rear Left & Right Air Suspension Spring Bags&Air Suspension Compressor Notes : Of all the suspension components, shock absorbers and struts contribute the most to ride quality. As the vehicle is driven over road irregularities, the shock absorbers or struts are continually operating to control the spring action and provide acceptable ride quality. It has been my experience that shock absorbers and struts usually wear out fi rst in suspension systems, because they are working every time a wheel strikes a road irregularity. Th erefore, you must understand not only shock absorber and strut operation but also how ride quality is aff ected if these componen Please double confirm the compatibility as well as the OEM number before purchasing. Instruction is not included. Professional installation is recommended. Item Specifics Placement on Vehicle : Left Type : Air Suspension Spring Comprssor Kit Fitment Type : Direct Replacement Items Included : 2PCS Rear Air Springs &1PCS Air Compressor Upper Mounting Isolator Included : No Isolator Required Lower Mounting Isolator Included : No Isolator Required Upper Mount Type : Base Cup Lower Mount Type : Base Cup Included Hardware : Mounting Hardware Drive Layout : Front Engine AWD/4WD Platform : UN173 UN93 Custom Bundle : Yes Material : Iron,Aluminium Alloy,Rubber Quantity : 3PCS Manufacturer Warranty : 1 Year OE Spec or Performance/Custom : OE Spec Adjustable : Yes Features : Easy to Replace Brand : Parautostore Manufacturer Part Number : PA842618P01 Interchange Part Number : Air Suspension Spring Bags, Air Ride Spring Bags OE/OEM Part Number : 3U2Z5580LA Superseded Part Number : F75Z5A891BA Part Type : air suspension spring compressor kit Important Notice : Just like the picture, Professional installation required Instruction Manual : No Kit or Single Part : KIT Note : No Instruction Included Surface Finish : High Quality Included Install Hardware : None Payment WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. 1.We only accept PayPal. 2.Please do not use the PayPal note field to indicate us to ship to other address. The note there will NOT be read. If you want to change the shipping address, please contact us by eBay messages. 3.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 4.Payment must be received within 10 days as auction ended or order might be delayed. Shipping 1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address. 3. The images shown are not the actual item and are for your reference only. 4. Fast shipping:All our packages use USPS First Class Package Service 5. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! Returns 1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer. Feedback 1. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. 2. It is impossible to address issues if we do not know about them! Warranty 1. 12 months Manufacturer's Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty. 2. Defective items must be reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your eBay ID. we do not repair or replace items with an expired warranty. You agree to all of the above-listed policies upon bidding on and winning this auction! Shop Category Store Home Fuel Pump Car CV Axle Fuel Injector Side Marker Light HVAC Center Consoles & Parts Door handle Transfer Case Shift Motor running board motor Rear wheel axle LED headlight Assembly headlight motorcycle Throttle Body Light Bar Mount Bracket Secondary Air Pump Windshield Wiper Motor CV Axle fog lights Rear Window Louver Cover winch Tonneau Cover Car Engine Timing Belt Kit Car Engine Timing Chain Kit Gaskets & Sealing Systems ◈ Cylinder Head Gasket ◈ Cylinder Head Gasket Set ◈ Valve Cover Gasket ◈ Oil Pan Gasket ◈ Intake Manifold Gasket / Set ◈ Other Gasket / Set Thermostat Housing Radiator Coolant Tank Instrument Panel Lights LED 3RD Brake Light Transfer case chain Power steering pump Water pump Oil Pump Hydraulic Lifters Diesel Air Heater Power Window Regulator Turbocharger Window Switch Ignition Coils Crankcase Vent Valve Removal Tool Steering Knuckle Oil Catch Can Metal Heat Shield Sleeve Botorcycle Exhaust Pipe Shift Knob Lever Head Household Air Cooler Air Dryer Tilt Trim Motor Power Brake Booster Bushing Ballast Module Air Suspension Valve Solenoid Protection Shield & Lift Kit Mud Flaps Adjustable Rear Control Arm Cylinder Piston Kit Dipstick Air Intake Snorkel Strut Mount Brake Drums & Brake Shos Horn Mass Air Flow Sensors Brake Pads & Brake Shos Coilovers Bumper Shock Absorber Assembly Brake Caliper Air Shock Strut Lift Supports Struts & Suspension Kit & Hubs Shock Strut Oxygen Sensor Door Lock Actuator AC Compressor PTO clutch Spindle Assembly Tow Mirror All Parts Small Airbag Hairspring Coil Spring Other New List Item Fits Honda Accord Sedan 2018-2020 Headlight Assembly Left Driver Side w/LED DRL USD 136.19 Twin Turbo charger For 1998 1999 2000-2013 Caterpillar CAT C15 ACERT 0232-1805 USD 1249.39 For 2004 2005 2006 Volkswagen Beetle Golf Jetta TDI 1.9L BEW Diesel Turbocharger USD 333.53 Chrome Headlights Assembly For 1996-1998 Honda Civic Headlamps Corner Left+Right USD 62.09 Window Lift W/ Motor For Nissan For NV1500 For NV2500 2012-2021 Front Right Side USD 47.59 Hot Item For Dodge RAM1500 2005-2010 Transfer Case Shift Actuator Motor 600-935 5143477AA USD 70.99 Pair Right Left Gray Inside For Toyota Tacoma 4Runner Pickup Door Handle USD 8.99 9Pcs Deep Impact Socket Set 1/2"Drive Metric Axle Hub Nut Socket 29-38mm 6-Point USD 37.59 (2) Air Door Blend Door Actuator Heater For GENERAL MOTORS 1987-2005 HVAC AC USD 29.19 4 Interior4 Exterior Front Rear Left Right Door Handle For 01-06 HYUNDAI ELANTRA USD 35.99 3PCS Air Suspension Spring Bags Compressor Pump For Lincoln Navigator AWD 98-02 Introduction: Two front Air Suspesnion shock absorbers are connected from the front suspension to the chassis, and two rear Air Suspension shock absorbers are attached between the rear suspension and the chassis. Shock absorbers have three main purposes: 1. They control spring action and oscillations to provide the desired ride quality. 2. They help prevent body sway and lean while cornering. 3. They reduce the tendency of a tire tread to lift off the road, which improves tire life, traction, and directional stability. Because Air suspension shock absorbers control spring action, spring oscillations, and chassis oscillations, they contribute to vehicle safety and passenger comfort. If the shock absorbers are worn out, excessive chassis oscillations may occur, particularly on rough road surfaces. Th ese excessive chassis oscillations may result in loss of steering control. Worn-out shock absorbers also cause excessive body lean and sway while cornering, which may cause the driver to lose control of the vehicle. Shock absorbers are extremely important to providing longer tire life and improving vehicle handling, steering quality, and ride quality. Air suspension Shock absorber design is matched to the defl ection rate of the coil spring to control the spring action. Several diff erent types of shock absorbers are available for special service requirements. Fitting the Following vehicle: Ford Expedition Eddie Bauer Sport Utility 4-Door 4.6L 1997-2002 Expedition Eddie Bauer Sport Utility 4-Door 5.4L 1997-2002 Expedition XLT Plus Sport Utility 4-Door 4.6L 1997 Expedition XLT Plus Sport Utility 4-Door 5.4L 1997 Expedition XLT Sport Utility 4-Door 4.6L 1997-2002 Expedition XLT Sport Utility 4-Door 5.4L 1997-2002 Lincoln Navigator Base Sport Utility 4-Door 5.4L 1998-2002 Evolution Related : Ford Expedition UN93 First generation (1997-2002) U222 Second generation (2003-2006) U324 Third generation (2007-2017) U553 Fourth generation (2018-present) Lincoln Navigator Based directly on the Ford Expedition UN173 First generation (1998-2002) U228 Second generation (2003-2006) U326 Third generation (2007-2017) U554 Fourth generation (2018-present) Platform Drive Layout : Front Engine-Four Wheel Drive Layout Advantage of Our Air Suspension: -The Original Size -Direct Replacement -Perfect Fit -Safe and Stable -Longer Life -Eliminating abnormal sound -After-sales Guarantee -Made of high quality raw materials, effectively reduce air leakage, strong sealing -All parts are hand inspected off the line before packaging and once again by our team before shipment -It has a high compressive strength and good sound insulation to ensure our driving comfort and safety If you are interested with any other suspension parts, please click and save our store When Should We Replace Air Suspension: The car was subjected to excessive up, down, and left/right vibrations, nods during braking, and irregular tire wear An excessive tilt or swing of a car in a turn Wear or damage of final assembly housing, resulting in oil leakage of air suspension and affecting its performance If the car vibrates violently when it comes to an emergency stop while moving slowly Common Air Suspension Failure Inspection: 1.Abnormal Sounds When the air suspension strut is damaged,it will give out an abnormal sound. 2.Poor Handling Stability When the car passes over a rough road ,it bumps and cannot keep steady. 3.Air Leakage Leaking air、seal gasket failed. 4.Car Body Slant Under the condition of poor road (Bumpy Road),the body will collapse. 5.Irregular Tire Wear The air suspension sturt needs to be replaced if tyre surface has uneven wear marks. 6.Over Bend When you turn to brakes,tilt faster and the steering wheel will fail. Recommended replacement cycle: Since the average annual distance of the car is 20,000 kilometers, the replacement frequency is obtained every 4 years or 80.000km. In fact, the replacement frequency will vary depending on the car condition, road condition and shock absorber manufacturer.When driving a certain number of kilometers, we should take corresponding measures to ensure our driving safety. 20.000km: Please check your air suspension 80.000km: Need to replace your air suspension 100.000km: Please replace your air suspension as soon as possible OEM Part Number: Rear air spring 3U2Z5580LA F75Z5A891BA Air Compressor 6L1Z5319AA 1L1Z5319AA 1L1Z5319BA 6L143B484AA 4L1Z5319BB, 5L1Z5319AA 4J1005C Air Suspension Shock Absorber Operation: Air Suspension Shock absorbers are usually mounted between the lower control arms and the chassis. When a vehicle wheel strikes a bump, the wheel and suspension move upward in relation to the chassis. Upward wheel movement is referred to as jounce travel. Th is jounce action causes the spring to deflect or compress. Under this condition, the spring stores energy and springs back downward with all the energy absorbed when it defl ected upward. Th is downward spring and wheel action is called rebound travel. If this spring action were not controlled, the wheel would strike the road with a strong downward force, and the wheel jounce would occur again. Th erefore, some device must be installed to control the spring action, or the wheelwould bounce up and down many times after it hit a bump, causing passenger discomfort, directional instability, and suspension component wear. Shock absorbers are installed on suspension systems to control spring action. When a wheel strikes a bump and jounce travel occurs, the shock absorber lower tube unit is forced upward. Th is action forces the piston downward in the lower tube unit. Since oil cannot leak past the piston, the oil in the lower unit is forced through the piston orifi ces or valves to the upper oil chamber. These valves provide precise oil fl ow control and control the upward action of the wheel and suspension, which is referred to as a shock absorber compression stroke (Figure 5-2). When the spring expands downward in rebound travel, the lower shock absorber unit is also forced downward. When this occurs, the piston moves upward in the lower tube unit, and hydraulic oil is forced through the piston orifi ces or valves from the upper oil chamber to the lower oil chamber. Since the valves restrict oil flow with precise control, the downward suspension and wheel movement is controlled. When the shock absorber piston moves, oil is forced through the piston. Since the piston valves and orifi ces resist the fl ow of oil, friction and heat are created. Th e resistance of the oil moving through the piston must be calibrated as closely as possible to the spring’s deflection rate or strength. Wheels and suspension systems defl ect at many diff erent speeds, depending on the type and size of bump and the vehicle speed. Th e resistance of a shock absorber piston increases with the square of its speed. For example, if the wheel defl ection speed increases four times, the piston resistance is sixteen times as great. Th erefore, if a wheel strikes a large bump at high speed, the wheel defl ection and rebound can be eff ectively locked by the shock absorber. Shock absorber engineers prevent this action by precisely designing shock absorbervalves and orifi ces to provide enough friction to prevent the spring from overextending on the rebound stroke. Th ese piston valves and orifi ces must not create excessive friction, which slows the wheel from returning to its original position. Shock absorber pistons have many diff erent types of valves and orifi ces. In some pistons, small orifi ces control the oil flow during slow wheel and suspension movements. Stacked steel valves control the oil fl ow during medium speed wheel and suspension movements. During maximum wheel and suspension movements, larger orifi ces between the piston valves provide oil fl ow control. On other shock absorber pistons, the stacked steel valves alone provide oil flow control. Regardless of the piston orifi ce and valve design, the shock absorber must be precisely matched to absorb the spring’s energy. During fast upward wheel movement on the compression stroke, excessive pressure in the lower oil chamber forces the base valve open and thus allows oil to fl ow through this valve to the reservoir. Th e nitrogen gas provides a compensating space for the oil that is displaced into the reservoir on the compression stroke and when the oil is heated. Since the gas exerts pressure on the oil, cavitation, or foaming of the oil, is eliminated. When oil bubbles are eliminated in this way, the shock absorber provides continuous damping for wheel defl ections as small as 0.078 in (2.0 mm). A rebound rubber is located on top of the piston. If the wheel drops downward into a hole, the shock absorber may become fully extended. Under this condition, the rebound rubber provides a cushioning action. Package Includes: 3PCS for Rear Left & Right Air Suspension Spring Bags&Air Suspension Compressor Notes : Of all the suspension components, shock absorbers and struts contribute the most to ride quality. As the vehicle is driven over road irregularities, the shock absorbers or struts are continually operating to control the spring action and provide acceptable ride quality. It has been my experience that shock absorbers and struts usually wear out fi rst in suspension systems, because they are working every time a wheel strikes a road irregularity. Th erefore, you must understand not only shock absorber and strut operation but also how ride quality is aff ected if these componen Please double confirm the compatibility as well as the OEM number before purchasing. Instruction is not included. Professional installation is recommended. Item Specifics Placement on Vehicle : Left Type : Air Suspension Spring Comprssor Kit Fitment Type : Direct Replacement Items Included : 2PCS Rear Air Springs &1PCS Air Compressor Upper Mounting Isolator Included : No Isolator Required Lower Mounting Isolator Included : No Isolator Required Upper Mount Type : Base Cup Lower Mount Type : Base Cup Included Hardware : Mounting Hardware Drive Layout : Front Engine AWD/4WD Platform : UN173 UN93 Custom Bundle : Yes Material : Iron,Aluminium Alloy,Rubber Quantity : 3PCS Manufacturer Warranty : 1 Year OE Spec or Performance/Custom : OE Spec Adjustable : Yes Features : Easy to Replace Brand : Parautostore Manufacturer Part Number : PA842618P01 Interchange Part Number : Air Suspension Spring Bags, Air Ride Spring Bags OE/OEM Part Number : 3U2Z5580LA Superseded Part Number : F75Z5A891BA Part Type : air suspension spring compressor kit Important Notice : Just like the picture, Professional installation required Instruction Manual : No Kit or Single Part : KIT Note : No Instruction Included Surface Finish : High Quality Included Install Hardware : None Payment Shipping Returns Feedback Warranty WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. 1.We only accept PayPal. 2.Please do not use the PayPal note field to indicate us to ship to other address. The note there will NOT be read. If you want to change the shipping address, please contact us by eBay messages. 3.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 4.Payment must be received within 10 days as auction ended or order might be delayed. 1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address. 3. The images shown are not the actual item and are for your reference only. 4. Fast shipping:All our packages use USPS First Class Package Service 5. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer. 1. We maintain high standards of excellence (five stars review)and strive for 100% customer satisfaction! FEEDBACK IS VERY IMPORTANT TO US. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. 2. It is impossible to address issues if we do not know about them! 1. 12 months Manufacturer's Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty. 2. Defective items must be reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your eBay ID. we do not repair or replace items with an expired warranty. You agree to all of the above-listed policies upon bidding on and winning this auction! Copyright of Parautostore. All right reserved.