Description

*Compatibility Chart 1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number). 2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits. 3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0). Land Rover Range Rover L322 Autobiography Sport Utility 4-Door 5.0L 2012 Base Sport Utility 4-Door 5.0L 2010-2012 Base Sport Utility 4-Door 4.4L 2003-2004 HSE Lux Sport Utility 4-Door 5.0L 2012 HSE Sport Utility 4-Door 5.0L 2010-2012 HSE Sport Utility 4-Door 4.4L 2003-2009 Supercharged Sport Utility 4-Door 5.0L 2010-2012 Supercharged Sport Utility 4-Door 4.2L 2006-2009 Front Rear Air Suspension Spring Bags Compressor For Range Rover HSE Base L322 *Compatibility Chart 1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number). 2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits. 3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0). Land Rover Range Rover L322 Autobiography Sport Utility 4-Door 5.0L 2012 Base Sport Utility 4-Door 5.0L 2010-2012 Base Sport Utility 4-Door 4.4L 2003-2004 HSE Lux Sport Utility 4-Door 5.0L 2012 HSE Sport Utility 4-Door 5.0L 2010-2012 HSE Sport Utility 4-Door 4.4L 2003-2009 Supercharged Sport Utility 4-Door 5.0L 2010-2012 Supercharged Sport Utility 4-Door 4.2L 2006-2009 * Generation & Evolution: Range Rover Classic First generation (1970-1996) P38A Second generation (1994-2002) L322 Third generation (2002-2012) L405 Fourth generation (2012-present) Expanded Line Range Rover Sport L320 First generation (2005-2013) L494 Second generation (2013-present) SVR (2015 Pre-Facelift) SVR (2018 Facelift) Range Rover Evoque L538 First generation (2011-2018) L551 Second generation (2018-present) Range Rover Velar First generation (2017-present) *Platform Drive Layout : Front Engine-Four Wheel Drive Layout *L322 Air Suspension: The Third generation L322 has a monocoque (unibody) construction with four-wheel independent air suspension. Air suspension allowed variable ride height and achieved similar axle articulation to the previous live axle design. This retained off-road abilities while improving on-road performance. The new Range Rover's introduction in late 2002 as a 2003 model for the North American market resulted in the Range Rover and Ford Expedition (also new for 2003) being the only two SUVs in the full-size sport utility class with four-wheel independent suspension systems at that time. *Important Information: 1.Install black washer with lip facing up. Then, install nut and tighten. 2.Reinstall the lower cup and nut. Tighten the nut and re-install your existing top chuck. 3.Re-use and install your existing silver washer and align the threaded holes with the lower fork of the shock. *Air Shock Strut Removal Guideline: 1.Set steering to straight ahead. 2.Raise vehicle. 3.Remove front wheels. 4.To release the air pressure from the front struts you will need to remove the right side front wheel well liner.(picture 1) 5.With the wheel well liner removed you are able to access the front valve block located on the rear of the wheel well. Slowly release the air pressure from the front struts by loosening the yellow and black air hoses.(picture 2) 6.Next, remove the brake hose and abs sensor wire from the retention bracket on the strut.(picture 3) 7.Also remove the sensor wire from the front side of the strut held on with a small plastic clip.(picture 4) 8.Disconnect the sway bar link by removing the nut holding the ball joint to the strut. You may need to hold the ball joint from spinning by placing a wrench on the two flats of the ball joint.(picture 5) 9.Remove the two large bolts that hold the strut to the spindle assembly.(picture 6) 10.With the nuts and bolts removed from the spindle assembly, pull the spindle outward while pushing the strut inward to disengage them.(picture 7) 11.Under the hood are the upper retention fasteners, remove all three being careful not to drop the strut.(picture 8) 12.With the strut removed you can now gain access to its hose connection, remove the fitting to free the assembly.(picture 9) 13.Removal complete.(picture 10) *Air Spring Removal Guideline: 1.Remove the shock retention nut from the top of the air strut assembly.(picture 11) 2.Remove the nut and washer as illustrated.(picture 12) 3.With the upper retention hardware removed, flip the strut over and locate the alignment pin on the bottom of the air spring assembly.(picture 13) 4.With a slotted screwdriver or other adequate tool, remove the lock washer from the locating post.(picture 14) 5.Remove the lock washer as illustrated.(picture 15) 6.Tap the bottom of the air spring with a soft faced mallet to disengage the o-ring seals.(picture 16) 7.Air spring as well as all o-rings and o-ring spacers are discarded. The only thing you will reuse is the shock itself. Disassembled view of shock.(picture 17) 8.Clean the shock of any debris before beginning installation of the air spring.(picture 18) 9.Removal complete. *Air Spring Installation Guideline: 1.Install the new o-rings and o-ring spacers provided in 7 the kit in the same orientation as removed in step 7. 2.Install the provided bumpstop over the strut shaft in the depicted orientation. 3.Slide the gold washer over the threaded end of the shock.Ensure the perimeter “lip” Is facing downward away from the threads. 4.Slide the new air spring assembly over the shock. Make sure to align the plastic alignment pin on the air spring through the hole in the shock’s piston seat. After you have pushed the lower piston’s alignment pin through the shock’s spring plate, slide the external locking clip over the plastic pin to secure the air spring to the shock. 5.Push the upper black rubber mount over the shock’s shaft. Make sure to place the rubber seal in the correct orientation as depicted. 6.Slide the black washer over the treaded end of the shock.ensure the perimeter “lip” is facing upward and towards the nut. 7.Thread the m16nylon lock nut over the strut’s threaded shaft. You can tighten the nut using an impact wrench. 8.Install completed strut back into the vehicle in the reverse order of removal. Depending on vehicle model, there are three possible build methods for your rebuilt arnott strut. Before proceeding with the build process,be sure to differentiate which air strut you are rebuilding and select the correct option. *Air Shock Strut Installation Guideline: Installation is in reverse order of removal. * Frequently Asked Questions : How to prevent the damage of air springs/How to extend the service life of air springs/struts etc.? An air strut with separable air springs If your vehicle offers a separable air suspension (Audi Allroad A6 C5, Mercedes-Benz W164, BMW X5, etc.), you should regularly (about once a week) lift the car to the maximum position, and remove dirt with a high-pressure cleaner (keep the cleaner at a distance to the air spring about 30 cm/12 inches, otherwise water pressure can damage the air spring). The highest position may vary depending on your model and regulation options. Therefore, please test this by trying the different modes available to you (Sport, comfort, dynamic, off-road) and choose the one that sets your vehicle to the highest position. The dirt will most likely be found under the fold of the pneumatic chambers. If you find a frozen layer of bitumen on the piston guide (the part of a strut on which the air spring is installed), it is recommended to clean it as well. Whenever possible, avoid riding on fresh asphalt, as fresh bitumen mixed with sand immediately results in a build-up of abrasives on the piston and in turn contributes to accelerated wear and tear of the air spring. A complete air suspension shock Many cars such as Mercedes W220 or W211 are set up with a complete air strut - shock absorber and air spring visually form a complete spare part. In many cases, you can easily recognize these by the metal cups with which the air spring is tightly mounted. To best avoid any damage, we highly recommend to regularly check the condition of the dust protection seals of the air strut. What is the difference between an air spring and an air strut? The air spring is a part of the air strut. Some vehicles (e.g. Mercedes ML) allow you to change the air spring separately. At our online shop you have the opportunity to buy either the whole air strut or only the air spring. For some type of vehicles it is not possible to change the air spring separately. In this case the whole air strut should be replaced. Which side of my car is the Right and Left? The right and left sides of an automobile are determined as if sitting in the car facing forward. Thus, the left side is on the left when sitting in the car facing forward, and the right side is on the right. For American cars, the driver’s side is on the left, and the passenger sits to the right of the driver. For cars in Japan, Britain, Ireland, the Bahamas and some other former British colonies -- where they drive on the left side of the road -- the passenger sits on the left side, and the driver (along with all the driving controls) is on the right. *OEM Part Number: Front Air Suspension Spring: RNB000070,RNB000750,RNB500550,RNB501350,RNB501410,RNB501530, LR032570,LR051702, LR032563, LR051700,RNB000060,RNB000740,RNB500540,RNB501340 RNB501400,RNB501520 Rear Air Suspension Spring: RKB500130,RKB000150,RKB000151 RKB500080,RKB500082,RKB500240 Air Suspension Compressor Pump: LR041777 , LR 041777 *Item Specifications: Key Words: 4PCS Front & Rear Air Suspension Spring Bag For L322 2002-2012 Land Rover Range Rover Package Includes: 5 PCS Front & Rear Left & Right Air Suspension Spring Bags&Compressor Pump Notes : Please double confirm the compatibility as well as the OEM number before purchasing. Instruction is not included. Professional installation is recommended. Item Specifics Placement on Vehicle : Left Right Front Rear Type : Shock & Spring Assembly Fitment Type : Direct Replacement Upper Mounting Isolator Included : No Isolator Required Lower Mounting Isolator Included : No Isolator Required Upper Mount Type : Stud Lower Mount Type : Base Cup Included Hardware : Mounting Hardware Drive Layout : Front Engine 4WD Platform : L322 Custom Bundle : Yes Material : Iron Aluminium Alloy Rubber Quantity : 5PCS Manufacturer Warranty : 1 Year OE Spec or Performance/Custom : OE Spec Adjustable : Yes Features : Easy to Replace 100% Accuracy of Fit Sealed Brand : top-liftsupport Manufacturer Part Number : ADP840465S01 Interchange Part Number : LR041777 RKB500130 RKB000150 RKB000151 RKB500080 RKB500082 OE/OEM Part Number : LR032570,LR051702,RNB000070,RNB000750,RNB500550,RNB501350 Superseded Part Number : LR032563,LR051700,RNB000060,RNB000740,RNB500540,RNB501340 Return Policy : 30 Days Free Return Or Exchange Part Type : Air Suspension Strut Items Included : Compressor Spring Kit or Single Part : Kit Important Notice : Just like the picture, Professional installation required Quantity Sold : Sold individually Or Wholesale Included Install Hardware : Yes Payment WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Instant Paypal payment is the preferred method of payment. We will only ship to the confirmed Paypal shipping address given with the payment. We do not offer local pickups. Shipping 1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address. 3. The images shown are not the actual item and are for your reference only. 4. Fast shipping:All our packages use USPS Package Service 5. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! Returns 1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer. Contact Us We are always been trying to provide best service and reliable products for every customer. If you are satisfed with the product you recieved,please leave us positive feedback. If you are not satisfied for any reason, please do not be quick to leave negative or neutral feedback.We will work hard to make sure every customer 100 percent satisfied, and reslove any problem for you. Shop Category Store Home Brake Rotors & Pads ◈ Brake Pads suspension kit ◈ suspension kit-chenjiao ◈ suspension kit-fu ◈ suspension kit-gxy ◈ Suspension Kits Exterior ◈ Spoilers & Wings ◈ Body Kits Turbos & Parts Axle Housings & Parts Motor ◈ Transfer Case Motor ◈ Running Board Motor ◈ Window Regulator Water Pump AC Compressor PTO Clutch Garden Water Pump Tonneau Cover Car Tools Oxygen Sensor Roof Rack truck box Timing Belt Kit Drive Clutch Cold Air Intake Kit Head gasket set timing chain kit Door Lock Actuator Sun Visor RV Awning Tensioners Power Steering Pressure Power Steering Pump golf RV Hose fuse box Chisel Chain Steering wheel hole adapter Variable Valve Timing oil pump Window Visors valve cover rocker arms Cylinder Piston Gasket Kit Towing mirrors Tensioner A/C Refrigerant Discharge Hose Other Hot Item Fits 2002-2005 Honda Civic 12Pcs New Front Lower Control Arms Sway Bars Tie Rods USD 91.76 For 1989-1994 1995 Toyota Pickup RWD 12pcs Suspension Tie Rods Center Link Kit USD 87.00 15Pcs For 99-04 Jeep Grand Cherokee New Suspension Control Arm Tie Rod Sway Bar USD 125.81 1998-2004 For Ford Ranger 10Pcs Front Control Arms Ball Joints Tie Rods Kit USD 84.37 For 2000-13 Chevy Impala 8PCS Front Lower Control Arm Sway Bar Tie Rod Ends Kit USD 78.99 New List Item For 2021–on BMW G22 4-Series G80 M4 Coupe Carbon Fiber Trunk Spoiler USD 124.92 Set of 4 For 2011-2015 Suzuki King Quad 750 500 CV Axle Drive Shaft USD 206.92 Fit for 2001-2004 Jeep Grand Cherokee Front LH RH Window Regulator with Motor USD 58.92 Gloss Black For 2009-2012 Audi A4 B8 S-Line 3Pcs Front Bumper Lip USD 75.92 For Mercedes-Benz 2008-2012 Front Left Window Regulator 752694 USD 36.92 Front Rear Air Suspension Spring Bags Compressor For Range Rover HSE Base L322 *Compatibility Chart 1, You can distinguish specific model of an automobile by VIN(Vehicle Identification Number). 2, VIN(Vehicle Identification Number) consists of total 17 English letters and arabic digits. 3, VIN does not include the letters I (i), O (o), and Q (q) (to avoid confusion with numerals 1 and 0). Land Rover Range Rover L322 Autobiography Sport Utility 4-Door 5.0L 2012 Base Sport Utility 4-Door 5.0L 2010-2012 Base Sport Utility 4-Door 4.4L 2003-2004 HSE Lux Sport Utility 4-Door 5.0L 2012 HSE Sport Utility 4-Door 5.0L 2010-2012 HSE Sport Utility 4-Door 4.4L 2003-2009 Supercharged Sport Utility 4-Door 5.0L 2010-2012 Supercharged Sport Utility 4-Door 4.2L 2006-2009 * Generation & Evolution: Range Rover Classic First generation (1970-1996) P38A Second generation (1994-2002) L322 Third generation (2002-2012) L405 Fourth generation (2012-present) Expanded Line Range Rover Sport L320 First generation (2005-2013) L494 Second generation (2013-present) SVR (2015 Pre-Facelift) SVR (2018 Facelift) Range Rover Evoque L538 First generation (2011-2018) L551 Second generation (2018-present) Range Rover Velar First generation (2017-present) *Platform Drive Layout : Front Engine-Four Wheel Drive Layout *L322 Air Suspension: The Third generation L322 has a monocoque (unibody) construction with four-wheel independent air suspension. Air suspension allowed variable ride height and achieved similar axle articulation to the previous live axle design. This retained off-road abilities while improving on-road performance. The new Range Rover's introduction in late 2002 as a 2003 model for the North American market resulted in the Range Rover and Ford Expedition (also new for 2003) being the only two SUVs in the full-size sport utility class with four-wheel independent suspension systems at that time. *Important Information: 1.Install black washer with lip facing up. Then, install nut and tighten. 2.Reinstall the lower cup and nut. Tighten the nut and re-install your existing top chuck. 3.Re-use and install your existing silver washer and align the threaded holes with the lower fork of the shock. *Air Shock Strut Removal Guideline: 1.Set steering to straight ahead. 2.Raise vehicle. 3.Remove front wheels. 4.To release the air pressure from the front struts you will need to remove the right side front wheel well liner.(picture 1) 5.With the wheel well liner removed you are able to access the front valve block located on the rear of the wheel well. Slowly release the air pressure from the front struts by loosening the yellow and black air hoses.(picture 2) 6.Next, remove the brake hose and abs sensor wire from the retention bracket on the strut.(picture 3) 7.Also remove the sensor wire from the front side of the strut held on with a small plastic clip.(picture 4) 8.Disconnect the sway bar link by removing the nut holding the ball joint to the strut. You may need to hold the ball joint from spinning by placing a wrench on the two flats of the ball joint.(picture 5) 9.Remove the two large bolts that hold the strut to the spindle assembly.(picture 6) 10.With the nuts and bolts removed from the spindle assembly, pull the spindle outward while pushing the strut inward to disengage them.(picture 7) 11.Under the hood are the upper retention fasteners, remove all three being careful not to drop the strut.(picture 8) 12.With the strut removed you can now gain access to its hose connection, remove the fitting to free the assembly.(picture 9) 13.Removal complete.(picture 10) *Air Spring Removal Guideline: 1.Remove the shock retention nut from the top of the air strut assembly.(picture 11) 2.Remove the nut and washer as illustrated.(picture 12) 3.With the upper retention hardware removed, flip the strut over and locate the alignment pin on the bottom of the air spring assembly.(picture 13) 4.With a slotted screwdriver or other adequate tool, remove the lock washer from the locating post.(picture 14) 5.Remove the lock washer as illustrated.(picture 15) 6.Tap the bottom of the air spring with a soft faced mallet to disengage the o-ring seals.(picture 16) 7.Air spring as well as all o-rings and o-ring spacers are discarded. The only thing you will reuse is the shock itself. Disassembled view of shock.(picture 17) 8.Clean the shock of any debris before beginning installation of the air spring.(picture 18) 9.Removal complete. *Air Spring Installation Guideline: 1.Install the new o-rings and o-ring spacers provided in 7 the kit in the same orientation as removed in step 7. 2.Install the provided bumpstop over the strut shaft in the depicted orientation. 3.Slide the gold washer over the threaded end of the shock.Ensure the perimeter “lip” Is facing downward away from the threads. 4.Slide the new air spring assembly over the shock. Make sure to align the plastic alignment pin on the air spring through the hole in the shock’s piston seat. After you have pushed the lower piston’s alignment pin through the shock’s spring plate, slide the external locking clip over the plastic pin to secure the air spring to the shock. 5.Push the upper black rubber mount over the shock’s shaft. Make sure to place the rubber seal in the correct orientation as depicted. 6.Slide the black washer over the treaded end of the shock.ensure the perimeter “lip” is facing upward and towards the nut. 7.Thread the m16nylon lock nut over the strut’s threaded shaft. You can tighten the nut using an impact wrench. 8.Install completed strut back into the vehicle in the reverse order of removal. Depending on vehicle model, there are three possible build methods for your rebuilt arnott strut. Before proceeding with the build process,be sure to differentiate which air strut you are rebuilding and select the correct option. *Air Shock Strut Installation Guideline: Installation is in reverse order of removal. * Frequently Asked Questions : How to prevent the damage of air springs/How to extend the service life of air springs/struts etc.? An air strut with separable air springs If your vehicle offers a separable air suspension (Audi Allroad A6 C5, Mercedes-Benz W164, BMW X5, etc.), you should regularly (about once a week) lift the car to the maximum position, and remove dirt with a high-pressure cleaner (keep the cleaner at a distance to the air spring about 30 cm/12 inches, otherwise water pressure can damage the air spring). The highest position may vary depending on your model and regulation options. Therefore, please test this by trying the different modes available to you (Sport, comfort, dynamic, off-road) and choose the one that sets your vehicle to the highest position. The dirt will most likely be found under the fold of the pneumatic chambers. If you find a frozen layer of bitumen on the piston guide (the part of a strut on which the air spring is installed), it is recommended to clean it as well. Whenever possible, avoid riding on fresh asphalt, as fresh bitumen mixed with sand immediately results in a build-up of abrasives on the piston and in turn contributes to accelerated wear and tear of the air spring. A complete air suspension shock Many cars such as Mercedes W220 or W211 are set up with a complete air strut - shock absorber and air spring visually form a complete spare part. In many cases, you can easily recognize these by the metal cups with which the air spring is tightly mounted. To best avoid any damage, we highly recommend to regularly check the condition of the dust protection seals of the air strut. What is the difference between an air spring and an air strut? The air spring is a part of the air strut. Some vehicles (e.g. Mercedes ML) allow you to change the air spring separately. At our online shop you have the opportunity to buy either the whole air strut or only the air spring. For some type of vehicles it is not possible to change the air spring separately. In this case the whole air strut should be replaced. Which side of my car is the Right and Left? The right and left sides of an automobile are determined as if sitting in the car facing forward. Thus, the left side is on the left when sitting in the car facing forward, and the right side is on the right. For American cars, the driver’s side is on the left, and the passenger sits to the right of the driver. For cars in Japan, Britain, Ireland, the Bahamas and some other former British colonies -- where they drive on the left side of the road -- the passenger sits on the left side, and the driver (along with all the driving controls) is on the right. *OEM Part Number: Front Air Suspension Spring: RNB000070,RNB000750,RNB500550,RNB501350,RNB501410,RNB501530, LR032570,LR051702, LR032563, LR051700,RNB000060,RNB000740,RNB500540,RNB501340 RNB501400,RNB501520 Rear Air Suspension Spring: RKB500130,RKB000150,RKB000151 RKB500080,RKB500082,RKB500240 Air Suspension Compressor Pump: LR041777 , LR 041777 *Item Specifications: Key Words: 4PCS Front & Rear Air Suspension Spring Bag For L322 2002-2012 Land Rover Range Rover Package Includes: 5 PCS Front & Rear Left & Right Air Suspension Spring Bags&Compressor Pump Notes : Please double confirm the compatibility as well as the OEM number before purchasing. Instruction is not included. Professional installation is recommended. Item Specifics Placement on Vehicle : Left Right Front Rear Type : Shock & Spring Assembly Fitment Type : Direct Replacement Upper Mounting Isolator Included : No Isolator Required Lower Mounting Isolator Included : No Isolator Required Upper Mount Type : Stud Lower Mount Type : Base Cup Included Hardware : Mounting Hardware Drive Layout : Front Engine 4WD Platform : L322 Custom Bundle : Yes Material : Iron Aluminium Alloy Rubber Quantity : 5PCS Manufacturer Warranty : 1 Year OE Spec or Performance/Custom : OE Spec Adjustable : Yes Features : Easy to Replace 100% Accuracy of Fit Sealed Brand : top-liftsupport Manufacturer Part Number : ADP840465S01 Interchange Part Number : LR041777 RKB500130 RKB000150 RKB000151 RKB500080 RKB500082 OE/OEM Part Number : LR032570,LR051702,RNB000070,RNB000750,RNB500550,RNB501350 Superseded Part Number : LR032563,LR051700,RNB000060,RNB000740,RNB500540,RNB501340 Return Policy : 30 Days Free Return Or Exchange Part Type : Air Suspension Strut Items Included : Compressor Spring Kit or Single Part : Kit Important Notice : Just like the picture, Professional installation required Quantity Sold : Sold individually Or Wholesale Included Install Hardware : Yes Payment Shipping Returns Contact Us WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Instant Paypal payment is the preferred method of payment. We will only ship to the confirmed Paypal shipping address given with the payment. We do not offer local pickups. 1. Orders processed within 24 hours of payment verification.(if you want cancel orders or change address pls contact us within 6 hours after payment,or we are not responsible for shipping a replacement.) 2. We only ship to confirmed PAYPAL addresses. Your PAYPAL address must match your Shipping address. 3. The images shown are not the actual item and are for your reference only. 4. Fast shipping:All our packages use USPS Package Service 5. If you have not received your shipment within 15 days from payment , please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 1. You have 7 days to contact us and 10 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement. There are NO EXCEPTIONS! 2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and item custom lable. 3. We will refund your full winning bid amount, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER both Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement. 4. Return shipping is to be paid by the Buyer. We are always been trying to provide best service and reliable products for every customer. If you are satisfed with the product you recieved,please leave us positive feedback. If you are not satisfied for any reason, please do not be quick to leave negative or neutral feedback.We will work hard to make sure every customer 100 percent satisfied, and reslove any problem for you. Copyright of autoutdoor. All rights reserved.